Welcome to The Needlepoint Joint

Ordering & Shipping

Online: For customers in the United States or Canada, you may place your order online via this website, needlepointjoint.com.

Telephone Orders:  Call (800) 660-4355 or (801) 394-4355. We are open from 10 a.m. to 5:30 p.m. Mountain Time, Monday through Saturday.  We are a retail shop, so if you get the answering machine, please understand, we are probably trying to serve in-store customers.  Please leave a message and we will return your call as soon as possible.
 
Order by Mail:  You may send your order to:
 
The Needlepoint Joint
241 Historic 25th Street
Ogden, UT  84401. 
 
Please include your email address in case we have questions.
 
Payment may be by credit card (we accept Visa, Mastercard, Discover and American Express), money order or personal check.  If you pay by check, we will hold your items until the check clears.  Otherwise, all in-stock items will be shipped within 48 business hours.  All orders along with the appropriate shipping and handling must be prepaid before we ship.
 
Shipping within the USA:   We ship most items via US Priority Mail.  All in-stock items will ship within 48 business hours of receiving your order.  If you are in a gigantic hurry, we can ship 2nd day air or even next day delivery for an extra charge.  You will have to call or email for a quote.  For conventional shipping, please allow 7 working days before inquiring about the status of your order.
 
Shipping Fees:

Order Total Shipping Rate within USA
Less than $10 3.95
At least $10 and less than $20 4.95
At least $20 and less than $60 6.95
At least $60 and less than $100 7.95
At least $100 and less than $250 11.95
$250 or more free!

 

International Orders: We accept orders for delivery outside of the United States. Please email, write, or call our direct line in the United States at (801) 394-4355.  We have programmed the online order form to authorize a $35 charge for out-of-country shipping, but your actual charges may be substantially less depending on destination and type of product ordered.  Your order may require a higher shipping charge than $35, but we will not charge more than $35 without your permission.

Depending on your country, customs and brokerage fees may apply to your order and we are not responsible for these fees.  It is illegal for us to designate your package as a gift.  Please do not ask us to do so.